The health and wellbeing of our customers, employees, business partners and communities has always been our highest priority. As we continue to monitor and assess the globaOrganization (WHO), and we are continuing to assess the situation daily. Our emphasis has been on modifying our business practices to ensure the health and safety of all, while also ensuring we can continue to deliver the highest quality service to our customers and business partners.
As of today, EBI School locations remain open for business and we are ready and prepared to serve our student body and clients. We have an extensive online training platform that we are able to move all students onto that are fearful of in class trainin 4 students/1 instructor per room. We have closed all large waiting areas and have testing sites at the entrance of all of our locations that clude: temperature readings, hand sanitation, and sign-in sheets.
EBI Institutes already have a diligent sterilization process in place. e without interruption, we have put into place a series of measures that include allowing most of our office staff to work from home. Allowing students to move programs to an online live-feed format.
We are Taking Action
To protect the health and safety of our people, customers, business partners and communities, we have implemented a series of measures that will allow us to continue to serve you and your customers, while also greaes are as safe as possible.
Standard Hygiene Protocols: We continue to promote good hygiene at our offices with ongoing communications to our employees about the importance of frequent hand washing and cleaning of work surfaces. We have also increased the stock of cleaning supplies.
Events and Meetings: We have currently suspended all large gatherings including any large format classes
Travel: All non-essential domestic and international business travel has been suspended until further notice. We are implementing self-quarantine procedures for a period of 14 days if an employee has traveled out of the country or has been in contact with someone that may be affected by the virus. The employee must also be symptom free before returning to work.
Social Distancing: We know that transmission of the virus is enhanced via hang hands with customers, fellow employees, and other visitors to our work locations. Our approach to customer service hasn’t changed! We value every customer that walks in our doors more than ever and that’s why we will be replacing handshakes with smiles and waves.
If any employee is feeling ill (for any reason), they are asked to stay home until they are feeling well again. If an employee does show up to work and shows signs of illness, their manager will proactively ask them to leave. In the event that an employee comes into contact with someone that has been diagnosed with COVID-19, they will also be asked to self-isolate for a 14-day period.
During these uncertain times, one constant hasdents to help them continue to pursue their educational goals. The passion and dedication of our people and the way they have come together during this difficult and uncertain time, has been a tremendous source of pride. Thank you team EB.
As things are changing daily, we are monitoring and athat these can be stressful times, as many Canadians and Americans are now navigating workplace shutdowns, quarantines or additional financial burdens such as added childcare expenses. Rest assured, we will do everything possible to remain open for business and ready to serve you. 5luTTTe don’t hesitate to contact us for any reason.
Our commitment to helping our students has never been stronger. We will continue to be there for our clients by providing them with access to exceptional education, while we strive to help put them on the path to a better tomorrow.
- The Eterna&78^^eauty Team