Eternal Beauty Cosmetic Return Policy

At Eternal Beauty Cosmetic, we are committed to providing high-quality products and equipment to meet your professional needs. To maintain the highest standards of hygiene, safety, and quality, we have implemented the following return policy:

Return Policy Overview

1. No Refunds on Products:
   We do not offer refunds on any items, including but not limited to:
   • Skincare and body care products
   • Lash products
   • Pigments
   • Sanitary supplies
   • Makeup
   • Tattoo or piercing products
2. No Replacement for Damaged Equipment:
   • We do not replace products or equipment that have been broken, dropped, or mishandled by the client.
   • All clients are responsible for handling their purchases with care and following usage instructions provided in the product manuals.

Why Refunds and Replacements Are Not Offered

• Hygiene and Safety: For the health and safety of all our clients, we cannot accept returns or issue refunds on any products once they have left our facility. This ensures that all items are sanitary and free from contamination.
• Product Integrity: Many of our products, such as pigments and lash adhesives, are sensitive to storage and handling conditions. Once items are sold, we cannot guarantee their quality if returned.

Tips for Ensuring Satisfaction with Your Purchase

1. Inspect Your Order Upon Arrival:
   Please inspect all items upon receipt to ensure they meet your expectations. If there are issues related to shipping damage, contact us immediately (see contact details below).
2. Follow All Usage Instructions:
   Carefully read and follow all instructions provided with your products to ensure proper usage and care.
3. Contact Us with Questions:
   If you have any questions about our products or their use, our team is here to assist you before and after purchase.

Contact Information

If you experience issues with your order or require assistance:

Eternal Beauty Institute
3333 8th Street SE, Calgary, Alberta T2G 3A4
Phone: 1-866-330-9490

Eternal Beauty Cosmetic – Supporting your success with quality products and trusted service.